Return Policy

At [Funcart Shop], customer satisfaction is very important to us. We strive to provide quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, we’re here to help.

1. Return Eligibility Criteria

You may request a return if:

  • The product is damaged, defective, or incorrect

  • The product is unused, unworn, and in its original packaging

  • All tags, labels, and accessories are intact

Returns will not be accepted if the product shows signs of use, damage after delivery, or tampering.

2. Return Timeframe

  • Customers must initiate a return request within [4 DAYS] of receiving the product.

  • Any request made after this period may not be accepted.

To initiate a return, please contact us at [funcartshop91@gmail.com] with your order details and issue description.

3. Refund Process & Timing

  • Once we receive and inspect the returned item, you will be notified of the approval or rejection of your refund.

  • If approved, the refund will be processed within [7 Days].

  • Refunds will be credited to the original payment method used during purchase.

Please note: Bank processing times may vary.

4. Exchange Options

  • We offer exchanges for damaged, defective, or incorrect products, subject to availability.

  • If an exchange is not available, a refund will be issued instead.

5. Damaged or Defective Products

If you receive a damaged or defective product:

  • Please email us at [funcartshop91@gmail.com] within [4 DAYS] of delivery

  • Share clear photos or videos of the issue along with your order number

We will arrange a replacement or refund after verification.

6. Non-Returnable Items

The following items are not eligible for return or refund:

  • Items marked as non-returnable on the product page

  • Personal care, hygiene, or intimate products

  • Clearance or sale items (unless damaged or defective)

  • Products damaged due to misuse or negligence

7. Return Shipping Costs

  • If the return is due to our error (wrong or defective item), return shipping will be covered by us.

  • If the return is due to customer preference (change of mind), the customer may be responsible for return shipping costs.

8. Contact Us

For any questions related to returns or refunds, please contact us at:
📧 [funcartshop91@gmail.com]

We are always happy to assist you and ensure a smooth resolution.